ION

Complexity

becomes dead simple

Ion team —

is a group of developers who are passionate about making complex things simple and keep it simple through the product life cycle. We believe that simplicity is the ultimate sophistication. We are committed to making your life easier by providing you with the tools you need to succeed. There are several things we're doing best and we're proud of it.

Our expertise

We have an outstanding expertise in various fields, including:
  • Web development
  • Mobile development (native, cross platform, PWA)
  • Machine learning (face and object recognition, classification, etc)
  • GPT prompts engineering
  • Voice and video over network (WebRTC, SIP)
  • Blockchains and cryptocurrencies, smart contracts

Steps to launch

We have a simple 3-step process to launch your project:
  1. Initial consultation
  2. Development
  3. Launch
We prefer to board projects that are in the early stages of development. This doesn't mean we won't consider projects that are further along, but we find that we can provide the most value when we're involved from the beginning.

Development phase

We use agile methodologies to develop your project. This means that we work in short iterations, delivering a working product at the end of each iteration. This allows us to get feedback from you early and often, so we can make sure we're building the right thing. Using agile methodologies also allows us to be flexible and adapt to changing requirements, so we can make sure your project is a success. However, this doesn't mean we're not planning ahead. We have a clear roadmap for your project, so you know what to expect and when to expect it. Payments are made at the end of each iteration, so you only pay for work that has been completed. In case of major changes, we will adjust the roadmap and the budget accordingly.

Project box

We provide a project box for each project we work on. This box contains all the information you need to know about your project, including:
  • Roadmap
  • Budget
  • Status
  • Risks
  • Issues
  • Decisions
  • Documentation
This box is updated at the end of each iteration, so you always know where your project stands.

Project manager

Each project we work on has a dedicated project manager. This project manager is your main point of contact and is responsible for making sure your project is a success. They will keep you updated on the progress of your project, answer any questions you have, and make sure your project stays on track. The project manager is also responsible for managing the project box, so you always have the information you need to know about your project.

Estimated expenses

The absolute minimum cost of a project is € 35 000. This is the cost of a simple project that can be completed in a month and involve the group of four: a project manager, a business analyst and two developers. The cost of a project can be higher depending on the complexity of the project and the number of people involved. We will provide you with a detailed estimate of the cost of your project after the initial project review and estimation. In case you choose to cancel the project, we will charge you for the work done and the expenses incurred.

Recent projects

Mobile app for medical insurance agents

We recently completed a project for a client who needed a mobile application to manage medical insurance agents' calls in accordance to law requiring mandatory call recording. The application allows the agent to track their call history, manage customer cards, and playback recordings. External auditor interface was also implemented to allow the auditor to review the calls.

Visual IVR menus developer interface

We developed a web application for a client who needed a tool to create visual IVR menus for their customers. It doesn't require any programming skills and allows the client to create complex IVR menus with drag and drop puzzle-like interface. AI integration was also implemented to allow the caller to use natural language processing to navigate through the menus.

Omnichannel customer care platform

This project was made for a client who needed a web application to manage their customer care platform. The application allows the client to track their customer interactions through SMS, email, messengers, manage customer profiles, and generate reports. The platform supports virtual persons generation to simulate the customer care agents. The client was very happy with the result and is now using the application to manage their customer requests.

Military grade radio intelligence software

This project was a challenge for us. We had to develop a software that can intercept and analyze radio signals (Wi-Fi, GSM, etc), triangulate the signal source, and provide the operator with the information about the signal source. It was a complex project that required a lot of research and development, but we were able to deliver a working product that met the client's requirements. Cooperation with the hardware team was crucial for the success of the project and with our engineering expertise we were able to project a wearable device for the officers in field that collect data and pass it to the command centre for analyzing.